About Us

About Pytronot

Pioneering a New Standard in Customer Service

At Pytronot, we are dedicated to elevating the customer service experience for agencies and contractors. Established in 2017 under the visionary leadership of Doreen Jones and Darren Diamond, Pytronot was born out of a desire to create a customer-centric umbrella payroll company unlike any other. With a combined 15 years of experience in the umbrella payroll industry, our founders understood the critical need for transparency, reliability, and personal touch in payroll services.

Our Founding Philosophy

We place customer service at the heart of everything we do. Our commitment was sparked by an industry-wide observation – contractors frustrated with opaque payment breakdowns and agencies yearning for a partner who prioritises prompt payments and knowledgeable support. Doreen and Darren envisioned a company that would not only address these concerns but also set a new standard for excellence in the umbrella payroll industry.

Accessibility and Personalised Support

Our offices are open from 9:30 AM to 4:30 PM, Monday to Friday, ensuring there’s always a knowledgeable team member ready to assist you. True to our pledge for unparalleled customer care, we personally contact every contractor who joins us. This initial conversation is our way of introducing you to our easy-to-navigate portal, confirming we have all necessary details, and most importantly, demonstrating our commitment to your success and satisfaction.

Innovation Through Technology

At Pytronot we pride ourselves on our proprietary, purpose-built software, designed with user-friendliness in mind. Our digital portals provide clear, accessible information at your fingertips. We proactively communicate with our contractors through SMS updates about their upcoming pay, ensuring transparency and eliminating any surprises on payday.

Why Choose Pytronot?

Choosing Pytronot means partnering with a firm that genuinely cares. Beyond ensuring timely and accurate payments, we’re here to make you feel valued and supported at every turn. Our foundation of exceptional customer service, combined with our commitment to innovation and transparency, makes us the preferred partner for agencies and contractors seeking a reliable, responsive, and respectful payroll service.

Join the Pytronot family today, and experience the difference dedication makes.